Privacy Policy
Introduction
West Group (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information that we collect from website visitors, customers, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and protect personal information, and describes your rights regarding that information.
Data Collection
Depending on how you interact with our website and services, we may collect the following types of personal information:
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Contact information: name, email address, phone number, and address — e.g., when you submit a “Get a Quote” or contact form.
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Business information: company name, project details, address or property information, depending on your request.
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Website & technical data: IP address, browser type, device type, date/time of visit, and other analytics data (if applicable).
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Any other information you voluntarily provide when you contact us or request services.
Purpose of Data Collection
Depending on how you interact with our website and services, we may collect the following types of personal information:
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Contact information: name, email address, phone number, and address — e.g., when you submit a “Get a Quote” or contact form.
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Business information: company name, project details, address or property information, depending on your request.
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Website & technical data: IP address, browser type, device type, date/time of visit, and other analytics data (if applicable).
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Any other information you voluntarily provide when you contact us or request services.
Consent
By using our website, submitting forms, or otherwise providing us your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
If we need to use your information for a new purpose not previously identified, we will obtain your consent before doing so.
Discolure to Third Parties
We will not share your personal information with third parties except:
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With your consent or at your direction, e.g., subcontractors or partners involved in project execution.
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Where required by law or to comply with legal obligations.
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With service providers (e.g., CRM providers, email or communication tools) strictly for the purposes of providing services to you — only if necessary and under confidentiality obligations.
We will only share the minimum information necessary and only for the purpose for which it was collected.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected (e.g., to complete your project, respond to inquiries, or comply with legal obligations). When information is no longer needed, it will be securely destroyed or anonymized.
Security
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss. These may include secure servers, access controls, and restricted access to personal data.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
West Group Ltd.
Email: info@westexcavations.com
Phone: 604-841-5300
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected in the “Effective Date” below.
By continuing to use the website after updates, you accept the revised Privacy Policy.
Effective Date: November 1, 2025